At UFO Mussoorie, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us—whether online, over the phone, or during your stay.
1. Information We Collect
We may collect the following personal data:
- Full name, email address, phone number
- Payment details (securely processed through third-party gateways)
- Booking and travel preferences
- Identification documents (as required by local regulations)
- Website usage data via cookies (to enhance your online experience)
2. Why We Collect Your Information
We collect your information to:
- Confirm and manage reservations
- Customize your stay based on your preferences
- Respond to inquiries or support requests
- Send booking confirmations and special offers (only with consent)
- Meet legal and regulatory obligations
3. How We Protect Your Data
Your privacy is a priority. We:
- Use encrypted servers and secure payment processors
- Limit access to your data to trained and authorized personnel only
- Do not sell or rent your personal information
4. Sharing of Information
Your data may be shared only with:
- Verified payment providers and third-party booking platforms
- In-house staff involved in providing service
- Government authorities (when legally required)
5. Cookies and Tracking Technologies
Our website uses cookies to analyze traffic, improve performance, and offer a better browsing experience. You may disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Access or correct your personal data
- Request deletion of your data (subject to legal exceptions)
- Opt-out of receiving promotional content
7. Policy Updates
This privacy policy may be updated periodically. The latest version will always be available on our website with the effective date clearly listed.
📞 Contact Us
If you have questions or concerns about our privacy practices, feel free to contact us at:
UFO Mussoorie
📍 Prakash Bhavan, Old Kempty Road, Zero Point,
Near The Mountain Quail Hotel, Mussoorie (UK) 248179
📞 +91 76968-59086
📧 contact@ufomussoorie.com